The online healthcare consumer is majorly impacting the healthcare industry. They are shopping around for healthcare services and physicians the same way people shop around for hotels, restaurants, and running shoes. Their journey begins at a search engine, like Google, where they enter an injury, medical condition, or specialty that, with luck, will lead them to you.
Learn more about the trends and challenges associated with the online healthcare consumer with our Physician Strategy Group Purple Paper:
What do you patients say online about you, your facility, staff, or practice?
How closely do their reviews reflect the quality of care you provide?
Whether you ask for feedback or not, patients share their experience online. Those patient reviews play an increasingly critical role in the reputation and financial success of your facility or practice.
Learn more about the trends and challenges associated with the online healthcare consumer with our Service Line Strategy Group White Paper: